Custodian Monitoring Services, the Nottingham-based provider of intruder, fire and life safety systems monitoring, has released a new version of its online TOUCH monitoring portal.
That gives users real-time access to new reports and capabilities. Custodian operates in the UK as Security Monitoring Centres Ltd. and is a part of the US-based firm UTC Climate, Controls & Security, a unit of United Technologies Corp. According to the company, engineers, installers and end users can now have more oversight of their buildings and keyholding via this web-based customer portal.
Victoria Waude, pictured, head of monitoring sales at Custodian, says: “Installers and end users now have the ability to temporarily suspend and re-instate keyholders without delay. This is extremely useful for companies looking to manage access when employees go on holiday or are absent.”
Installers can now create and maintain engineer rotas at the touch of a button, anytime and from anywhere.
“The new features are aligned with our approach of designing products and systems that simplify processes and deliver greater operational efficiencies for our customers,” adds Waude.
Installers are now also able to upload logos and company information to their TOUCH platform to maintain their corporate identity. Another feature includes bulk end user registrations, for installers to invite all their customers to register. There are also further functions in the engineer portal for online testing and event history. Visit www.custodianmonitoring.com.
