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Control on platform

Genetec Inc, the IP security software company, announced Mission Control. That’s what the Canadian firm calls a Decision Support System (DSS) that will provide security users with situational intelligence, system visualization, and incident management.

Designed to work with Security Center, the company’s security platform that combines video surveillance, access control, automatic license plate recognition (ALPR) and communications management, Mission Control aims to simplify the operator’s tasks and decision-making process when handling routine activities, and incidents. Genetec Mission Control is expected to be available in the fourth quarter of 2016, and will be demonstrated at the ASIS 62nd Annual International Seminar and Exhibits, on booth #2327 in Orlando, Florida, from September 12 to 15.

Suited it is claimed to meet the operational needs of larger, multi-site deployments in markets such as higher education and transport, Mission Control will give operators a holistic, unified, and map-centric view of their security infrastructure. Mission Control will also the developers say enable users to manage the lifecycle of incidents and situations, from monitoring incoming sensor data and detecting incidents, all the way through to resolution and auditing.

Security and operations departments will be able to create incident categories, the multi-layered rules that trigger each, and automate system actions to address them. They can further assign automated workflows and standard operating procedures (SOPs) to incident categories, which are triggered when an incident is detected to guide the response of the operator to ensure compliance with internal and external policies.

Jimmy Palatsoukas, Senior Manager of Product Marketing, Genetec, Inc, says: “Security systems have been traditionally designed to report events and alarms, leaving it up to the operator to interpret the information and react to situations. However, with the increased complexity of security installations, and the sheer volume of data gathered by the multitude of sensors, it can be difficult for operators to confidently assess complex situations or respond to threats. Mission Control will allow personnel to take control of undesirable situations by correlating incoming data to detect more complex situations, prioritize larger incidents and threats, and remove emotion from the response by steering operators along the way.”

Once triggered, incidents launch workflows that drive system behaviour and guide operator responses through the lifecycle of the incident using standard operating procedures. Mission Control will offer operators the ability to manage active and historical incidents, run reports for analysis purposes and continuous improvement, as well as for auditing. By using a map-centric approach to monitoring and command and control, operators will be able to more intuitively visualise the security environment and take action. For more about Mission Control, visit the product feature page at:


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