Contracts with facility management companies are reported by Panztel, for its eziTracker service over the last 12 months.
Facility management companies that offer a range of services such as cleaning, landscaping, maintenance and security typically employ large ‘remote’ workforces. The issue FMs face is the need to provide electronic proof of service provision to their clients, for example actual evidence of time spent at a client’s premises providing contracted services. A related requirement is the need to reduce the task of hundreds or even thousands of employees completing paper time sheets every week.
With eziTracker supervisors and FMs can ascertain the real time whereabouts of their staff, confirming that site visits and work shifts have been completed as scheduled. As eziTracker monitoring enables automated matching and verification it also removes the need for manual processing of timesheets. This alone means according to the software firm a reduction in the admin of paper time sheets, resulting in savings in payroll processing.
Staff dial a free-phone telephone number using a fixed line phone and key in their unique PIN, and eziTracker automatically captures the employee ID, site ID and attendance hours. Data can be accessed online by authorised managers in real time, at any hour. By alerting supervisors to staff ‘no shows’ eziTracker enables management to respond to any potential breakdown in services, it is claimed.
Jonathan Hudson, Managing Director of Panztel, said, “With the need to reduce overheads and constantly strive for greater efficiency, the long term trend of contracting out services by organisations in both the public and private sectors has seen a major advance in the past few years. Facility management companies have of course benefited from this. However with more contracted out services there has been a corresponding uplift in the need for electronic verification of service provision for a host of reasons such as accountability, fraud prevention, duty of care, health and safety, safeguarding remote workers and enhanced customer relationships.
“This is why we in turn have gained significant business from the FM sector – with our eziTracker service FMs can provide the electronic verification of service provision that clients now demand whilst improving their own operating efficiency and gaining significant savings in areas like payroll processing”.
For more information about Panztel’s services call the company on 0845 453 4156 or visit: http://www.ezitracker.com.
