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Alarms

Desktop app

Ajax Systems has released the updated PRO Desktop app, which now combines all the tools to connect, maintain and monitor the company’s security systems. PRO Desktop 3.2 will let installers manage the PRO accounts of staff and external contractors, give them temporary access to system settings and restrict access to sensitive information.

New app features have been developed. Installers needed a “corporate” account to provide access to security settings for the personal PRO accounts. Now when creating a company account, PRO Desktop 3.2 allows the user to select the company profile: alarm monitoring, or installation and maintenance. The owner can select both profiles — the company will then have access to a monitoring module and seven employees roles, such as company owner, Senior CMS Engineer, Engineer, Head of operators, Operator, and new roles of Installer and Head of installers.

The app now lets you separate the company’s hubs from the installer’s PRO account hubs. Several hub lists are now available in the interface, and the installer can switch between them in two clicks. A company can have multiple installers, everyone with their own PRO account, and an installer can work with multiple companies by switching between them in the apps. All information from installed systems is synchronised with apps via Ajax Cloud. All the data is securely encrypted.

The developers add that Ajax Cloud is located in several dispersed data centres, has an intelligent load balancer, and the availability of Ajax Cloud in 2021 was 99.995 per cent.

PRO Desktop 3.2 for Windows and macOS is now available for download.


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