Access Control

Virtual app for guests

by Mark Rowe

SALTO Systems is partnering with the KeezApp technology platform. KeezApp provides solutions for any property that hosts guests, and is able to integrate with most PMS (Property Management Systems) the firms say. Guests are able to check in from anywhere, receiving a virtual key to their smart phone and getting an alert when their room is ready for occupation.

The front desk is then alerted when the guest has used the mobile key to enter their room even for doors with offline electronic locks. The virtual app provides for access to all permitted areas of the hotel during their stay and when the time comes to check out, guests can again use KeezApp removing the need to queue at reception.

Other tools include live chat with the front desk. This provides a way for guests to talk with the front desk whether they are in the hotel or out. Guests can also choose which departments to contact such as reception, concierge, housekeeping or room service.

KeezApp has put into use SALTO’s JustIN Mobile key access, and interfaced it with SALTO front desk management software ProAccess SPACE. SALTO Hospitality add-ons include functionalities such as mobile keys (BLE), group check-in; real-time re-rooming and real-time extended stay. A hotel can control offline and online rooms and back-of-house doors from front desk guest workstations.

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