LOCKEN UK Ltd has achieved ISO 9001:2008 certification for its cable-free access control solution and services. The firm says this bears testament to its strategy since its inception in 2003. Certification demonstrates the LOCKEN groups’ commitment to deliver service excellence and reflects the quality of the solution, while enabling the company to affix a recognised hallmark to its solution and expertise.
Arnaud Flecchia, LOCKEN’s CFO says: “This success lies with the involvement of the entire LOCKEN team. Their engagement during the process clearly demonstrates that our ability to offer high-quality services is also driven by the synergies and effective communication in place within the company.”
LOCKEN says that its quality policy revolves round four pillars which aim at constantly enhancing customer satisfaction and the effectiveness of its organisational structure, encouraging mutually-beneficial relationships with partners, winning over new markets, gaining competitive advantage through innovation, and obtaining superior performance through an entrepreneurial internal mind-set. Arnaud adds: “We are pleased to obtain ISO 9001 certification, as it represents an additional strategic element that serves as an official testimony of quality and thereby enables us to better pursue our business development with major multi-site operators and large corporations.”
Stéphane Conreux, CTO, says: “This external recognition symbolises our organisation’s ability to deliver superior performance to our customers and offers a strong guarantee of the excellence of our daily operational work in satisfying their needs.”
The ISO 9001 is the internationally recognised standard for quality management systems (QMS). SGS, the inspection, verification, testing and certification company, was chosen by LOCKEN to certify the company’s performance.
Visit www.locken.co.uk.
