Redline began as a Post-It note on the fridge of one of its co-founders. In 2006, what is now a quality assurance provider was the idea of Jim Termini and Paul Mason, whose shared experiences in the military and airline industry led them to Redline as it is known today.
Paul, a former flight instructor, says: “Jim became an airline pilot and identified a need for better training in aviation security around the world. My background has always been in teaching, so we put together a business plan to seek accreditations individually and plug those gaps, which were a world away from the security standards needed given our experiences.”
Redline covers aviation security and the protection and quality assurance of landmark buildings and high value assets. “We work with a range of clients from the high ranking global airports to global sporting events such as the Olympic Games” says Paul.
One of the biggest achievements for Paul however was Redline’s awarding of the Airport Operators’ Authority Small Business Award in 2011. “To achieve that, you have to be recognised by the UK major airport groups. To do that, as a relatively young company, and with the competition we’re up against, was both rewarding and energising.”
Redline recently gained a five-year quality assurance contract with Aeroports de Paris. Redline is also looking to provide services for the corporate, events, cyber security and Critical National Infrastructure sectors. With simple “first principles,” says Paul. “The biggest change for Redline is the continual innovation to make sure the needs of a certain sector are serviced, and this is down to first principles.
“We have a core product that is tailored to a specific industry. For example, an x-ray machine, no matter where it is, will require its operators to have a basic understanding of its first principles – that is ‘can I actually correctly interpret an x-ray image?’ We aim to understand these principles and encourage this in our teaching.”
The company recently implemented technology led “deployable classrooms” whereby students can learn digitally through tablets. “We can deliver state of the art learning environments at the cost of just one trainer, giving all countries, regardless of organic capability, the ‘edge’ required be meet international standards.”
Paul hopes to take these standards to every corner of the globe over the next five years. “Two thirds of Europe are lagging behind whilst the UK and US are leading the field of aviation security. We aim to close that gap through our internationalization programme, providing the same customer experience with our established franchise model in a number of languages.
“For the foreseeable future we’re going to focus on a franchise model of core training, quality assurance services and security management systems with integrated innovative technology led solutions. Once we’ve achieved that however, we will look into becoming a globally recognised ‘benchmark’ for quality and standards. Our focus throughout remains and ensuring the output of any of our services or products exceeds expectation, remains highly cost effective whilst offering the flexibility of being able to adapt with the environmental factors that affect our clients.”
Visit http://www.trustredline.co.uk/.
