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Training

Staff safety training

The risk and security trainers TFS (Training For Success, tfsuccess.com) contributed to a health, security, safety and the environment (HSSE) national awareness initiative by oil retailer Shell. The trainers provided a number of active sessions about handling conflict and intimidation, behaviours that will keep staff safe, intelligence gathering to support police action and actions that are likely to prevent robberies. Kanwar Singh, a Shell franchise owner from Manchester, said afterwards: “I think it is absolutely vital that staff should be offered this type of training by industry professionals. I believe from a business point of view ROI [return on investment] is far greater.”

Meanwhile TFS have developed a counter-tiger kidnap workshop. Their aim; to provide what the trainers call pragmatic advice to members of staff who work within vulnerable roles and high-risk organisations, particularly within the financial sector.

After a number of workshops for a UK financial organisation the agenda addressed an overview of the current threat, how to mitigate the risks posed from social media (such as Facebook, Twitter) with discussions and analysis of police case studies. Facilitated by a serving police detective superintendent (and Facebook user) the training included a scenario based exercise exploring what to do if a demand or threat is received; and how to work alongside the police. As a result of the work, staff corrected deficient security settings and began a review of potentially hazardous online content.


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