Sharp Group Fire & Security Services is an Irish security company whose clients include some of the leading multi-nationals in Ireland. Sharp Group has worked with monitoring software company Bold Communications for over ten years, developing an IS 228 accredited monitoring control room in Dublin. Using Bold Gemini v2 software, Sharp provides an integrated monitoring and response service for their clients’ remote alarm and CCTV systems. Lone worker protection has now been added.
Recognising there is no ‘one size fits all’ solution for lone workers, Sharp sought to provide a service to meet diverse needs. For example, the number of daily personal contacts, the nature of those contacts and the workplace can all create different risk levels. Sharp Group assesses user risk and advises on the most effective solution.
Sharp considered each aspect of the monitoring process. While an alert feature is common to most devices, one of the essential requirements was a direct and secure communications path to the monitoring centre to ensure the alert is received, and the capability to locate the user. Two-way audio and auto-recording were also identified as key features.
The Bold Gemini monitoring platform was selected to provide the technical infrastructure. Supporting a range of lone worker devices, including BoldSafe, and smart phone apps, Gemini is used in private control rooms as well as commercial monitoring service providers. The Gemini software support geo-spatial geofencing, overview maps, track over ground indicators, scheduling, timed check calls, duress features, and a suite of user and system reports. Medical and other user data can be accessed by the operator when an alarm is received, enabling an intelligent, informed and measured response to be provided.
Bold Communications describe BoldSafe as a discreet and rugged device which can be used anywhere to protect lone workers, the elderly and disabled, children, dementia sufferers; indeed anyone who needs a simple and effective way to call for help. Using mobile phone and GNSS, the device comes with a non-steered roaming SIM to find the strongest signal, regardless of network.
A Sharp Group spokesperson commented: “The BoldSafe devices work perfectly and we are very impressed with sound quality and operation. Location fixes are much more accurate than lone worker solutions we have used in the past.” The collaboration between Sharp and Bold means that users now have the option of a lone worker solution which is both effective and reliable.”
Visit: www.boldcommunications.co.uk.
