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Case Studies

Locks for utility

The door and locking product company Abloy UK has supplied Electricity North West with 3,00 CLIQ cylinders and padlocks, 10,800 mechanical padlocks and cylinders; and more than 40 CLIQ programming devices.

Electricity North West Limited is the distribution network operator for the north west of England. The company serves around five million people via 57,000 km of overhead lines and under-ground cables, and more than 34,000 transformers. Electricity North West Limited sought a to control access at its sites, which are spread across urban and remote rural locations. The electricity firm sought locks that meet the industry security standard for attack resistance, to ensure the continuity and safety of electricity supply. The utility had to have padlocks which are not made of brass. The electricity company sought control over keys and the ability to generate audit trails on demand, identifying when keys and locks were operated. Also desired was a survey and installation service

In advance of installation, ABLOY UK provided a detailed survey and introduced their reseller and partner. To date, almost 15,000 locking cylinders and padlocks have been fitted at the utility’s sites. The installed CLIQ product offers flexibility, the makers say, as mechanical cylinders and padlocks were installed with the electro- mechanical CLIQ cylinders across all the sites. Electricity North West Limited is also using almost 2,000 CLIQ user keys and over 40 CLIQ pro- gramming devices to update access rights of keys remotely. The utility’s old brass padlocks had on occasion been targeted by thieves for their scrap value. The new padlocks all meet required security standards, are tested to BS EN12320 and are certified to LPS 1654.

The CLIQ software supports the complex workflow of the utility company, by enabling audit trails to be generated for locks, keys or system users. If a key is not returned or lost, this no longer creates a security risk because all keys can be activated, access changed or removed using the CLIQ web manager software. The battery-powered CLIQ keys are programmable; for example, a temporary contractor can be issued with a key that permits entry to specific sites for a limited time. After the authorisation period ends, the key is not able to open the lock.

Rob Bennett, Senior Market Development Manager at ABLOY UK, said: “Each CLIQ key can be programmed and updated individually to allow access to specific areas at specific times and dates, accommodating constantly changing access requirements and ensuring maximum flexibility.”


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