The RISCO Agility 3 wireless alarm panel is aimed at the residential and commercial markets. To combat false alarms and provide useful information in the event of a genuine activation, the Agility panel delivers visual verification by transmission of site images to the user’s smart phone or web client. Those images can now be received and responded to in an alarm receiving centre with Bold’s integrated monitoring platform, Gemini.
Bold Gemini brings fire, intruder, panic, CCTV, lone worker and other security systems into a single monitoring platform, and is used in private control rooms as well as in commercial monitoring centres. Gemini is also deployed where there is a requirement to monitor diverse security products across dispersed sites.
The Bold software automates filters and prioritises incoming alarms and events before presenting them to the operator in a workstation interface. Alarms can be verified in Gemini with audio, visual and sequential confirmation.
The integration work for Agility, connecting to the RISCO Cloud, means that any visually verified alarms will be actioned in a timely manner and in accordance with agreed service levels by a monitoring centre. Bold Communications MD, Brian Kelly, said: “Co-operation and collaboration between manufacturers and software management developers is becoming more important than ever as security products become ever smarter and more functional. However, the overall objective remains the same – providing the right tools for an efficient response when required, and filtering out false and low priority activations. The work completed for this integration satisfies both objectives in a seamless and effective way.”
About Bold Communications
Bold Communications is a UK owned company providing open platform security monitoring – visit www.boldcommunications.co.uk.
