Genetec, the Canadian IP security product company, announced the upcoming release of Sipelia Communications Management.
It’s a new module of Security Center that enables unified SIP (Session Initiated Protocol)-based communications between control room operators and intercom devices. Integrated in Security Center (v. 5.2 SR7), intercom communications can now be linked to security systems over any IP network, the makers say. Access controlled doors, parking gates and cameras can be linked to an intercom through Security Center Sipelia.
With this module, security staff will be able to respond to calls, identify callers through live video and allow access through doors from within a single user application. Users can also initiate, forward or cancel incoming calls through an intuitive call dialogue available inside the same security interface that they use for access control and CCTV. Thanks to call recording and logging, security operators can also play back call sessions with associated video and access control activity for later investigation.
Sipelia will be powered by an embedded VOIP server that registers intercom devices and door stations, as well as intercom servers using the SIP standard. Users can use SIP-enabled intercom equipment from firms such as STENTOFON/Zenitel and Commend.
Sipelia facilitates video calls between operators; during a coordinated response or any routine activity, operators can launch video calls with one another within the Security Center user interface using off-the-shelf USB headsets, microphones, and webcams. Jimmy Palatsoukas, Senior Manager of Product Marketing at Genetec, said: “Sipelia ushers in one of the industry’s first security systems able to unify SIP-based communications with access control, video, and license plate recognition. From promoting collaboration and communications between security staff and other departments, to efficiently managing employee and visitor day-to-day or emergency call requests, Sipelia is designed to improve overall operations and increase security effectiveness.”
The new Sipelia Communications management module for Genetec is expected to be available during the last quarter of 2014 from the company’s resellers and systems integrators. Visit www.genetec.com/sipelia.
