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Command and control EMEA launch

CriticalArc, an Australian-based security technology company, has appointed Darren Chalmers-Stevens as Director, EMEA and begun Europe, Middle East, and Africa operations. The expansion marks the launch of CriticalArc’s distributed command and control solution, SafeZone, to the region.

Used by universities across Australia and Asia, CriticalArc’s SafeZone is for the managing of security operations through to full-scale emergencies across large and geographically dispersed sites. The firm says that its product enables security and safety teams to coordinate a response to incidents. The intuitive SafeZone app lets employees summon security or safety assistance via a tap on their phone, so allowing security staff to pinpoint their location.

By sharing the location of officers’ smartphones and tablets, SafeZone saves security personnel minutes trying to locate colleagues by conventional means such as phone and radio. In the event of an incident, the security team can access a map displaying the locations of dispersed personnel. Targeting and distributing information to the right people at the right time, supervisors assign a response according to geographical location and skill, such as first aid.

Darren Chalmers-Stevens, CriticalArc’s director for EMEA, added: “With SafeZone, control room and field responses become accurate, timely, and informed. Empowered decisions can be made based on improved situational awareness. Smart devices have transformed our visual and information sharing expectations across other media and CriticalArc has reacted by investing to develop a solution which ensures life-safety decisions are made in real-time with the most relevant data. SafeZone offers compelling return on investment by streamlining day-to-day operations, optimising the effectiveness of security departments who are increasingly required to take on additional responsibilities.”

Deployed in hours as a cost-effective cloud-based service, SafeZone, allows command and control in the field as well as from control rooms with it is claimed advantages over fixed infrastructure, such as help points. With mass notification capability and a lone worker check-in feature, the product is claimed to increase an organisation’s preparedness to respond to incidents as well as making security and safety teams more efficient across everyday operations.

Glenn Farrant, Chief Executive Officer, CriticalArc, said: “SafeZone represents an exciting disruptive technology, particularly in the security market, where new innovation has predominantly focussed on the automation of buildings and asset protection. SafeZone enables a revolutionary approach to increasing the effectiveness of security departments’ most important asset – their people.”

He added: “With strong customer engagements in Europe, underpinned by Darren’s emerging technology and strategic growth expertise, we will continue to invest with a strong focus on the university sector while growing our regional footprint.”

According to the company, SafeZone is a tool for any business with facilities covering a large dispersed area such as corporations on science park layouts, critical national infrastructure (CNI) and university campuses. Go to


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