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IT executives are failing to recognise the importance of IT security, it’s claimed. Most businesses placing the issues of completing IT projects on time and reducing IT costs ahead of a secure network, regardless of the concerns highlighted during the recent Equifax data breach that exposed the data of 400,000 UK residents, according to a study commissioned by global managed service provider Kaseya. It included 900 small to medium businesses (firms consisting of up to 5,000 employees) and highlighted an underlying issue in regards to IT security. Only 21pc of respondents labelled security as the main issue among firms that were deemed ‘efficient’ in their IT operations. The concern of working with outdated legacy systems hampering growth and innovation listed as the biggest issue among 44pc of respondents.
The research also delved into the stages of operational IT maturity experienced by SMBs indicating that many firms are still struggling to get the most out of their IT capabilities, with 83pc of businesses still focusing on day to day IT management tasks that are often time consuming and manual rather than working with comprehensive and aligned processes. The race to the cloud also emerged as a trend, with one-quarter of advanced IT companies turning to cloud hosting services for private cloud, with such IT firms such as Microsoft being rated as the vendor of choice with Amazon close behind.
As for the outsourcing versus on premises debate, the research found that backup and recovery is most likely function to be outsourced among of SMBs (33pc). Server support and network connectivity also proved to be popular recording 30pc and 29pc of the poll respectively.
Taunia Kipp, global senior vice president of marketing for Dublin-based Kaseya said: “One of the most important findings in our annual survey of SMB and midmarket enterprises and their IT practices is a significant year-over-year increase in the number of what we call ‘mature’ organizations. As companies of all sizes embrace modern tactics and leverage strategic new technology, such as the cloud, predictive analytics and advanced security, they become more ‘mature’ as an IT organization as a result.”
The final aspect of the study analysed the role of the CIO and supporting IT department. While the CIO’s role has changed over the past decade, the high regard of the role depends on a business’s overall level of IT maturity, with 81pc of advanced businesses believing that the head of the IT department influences C-level decision making in comparison to just 76pc of those firms that were less efficient in IT.