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Tunnel software

Tyne Tunnels has deployed video surveillance software. Tyne Tunnels are vehicular toll tunnels in northeast England, part of the A19, managed by the agency TT2 Limited.

The product used is the latest version of Verint’s Enterprise Video Management Software (VMS) at its command centre that does 24×7 traffic monitoring and emergency management for the 65,000 cars that pass through the tunnels each day (23 million a year). This VMS serves as the TT2’s central management platform for its tunnel surveillance. The install in 2016 was part of a recent refurbishment of the tunnels, which run under the River Tyne on Tyneside.

Tyne Tunnels and TT2 report new levels of situational awareness and efficiency, as operators are able to more identify and respond to traffic issues; minimise operational disruptions, such as stopped vehicles; and make faster and more informed decisions for emergency response.

James McKenna, equipment engineer at TT2 says: “There is a wide variety of incidents that need to be immediately identified to help ensure smooth travel and tunnel operations. With Verint solutions in place, we are able to streamline our video monitoring efforts to be more effective and efficient with emergency management and response. This supports our focus on providing safe, convenient and reliable roadways to travellers.”


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