Case Studies

UK losing billions to fraud

by Mark Rowe

UK businesses and the country generally are losing an estimated £98.6 billion to fraud and mistakes every year. That is according to new research from the University of Portsmouth’s Centre for Counter Fraud Studies and the accountancy firm PKF Littlejohn.

The report, The Financial Cost of Fraud 2015, also suggests that self-interest is to blame for an 18 per cent fraud increase in 2012-13 compared to 2010-11, and £2.8 trillion is lost globally to fraud and mistakes. Prof Mark Button, co-author of the report and Director of the Centre for Counter Fraud Studies, said: “The key questions for any organisation are how much does fraud cost us? And how well are we protected against it? Our research starts to provide answers to these questions. Unless you know the nature and scale of your fraud problem and whether you are properly protected against it, how can you act proportionately?”

The research reviewed 382 statistically valid loss measurement exercises published over the last 17 years, covering over £9.76 trillion expenditure. The exercises looked at 40 different types of expenditure in 46 organisations from nine countries spanning Europe, North American and Australasia. It finds that businesses and organisations around the world are losing an average 5.6 per cent of annual expenditure due to fraud and mistakes. In total, businesses and organisations around the world are losing around £2.78 trillion each year. Reducing this figure by 40 per cent would free up more than £1.1 trillion – a sum greater than the GDP of 175 countries.

One of the report’s authors, Jim Gee, Head of Forensic and Counter Fraud Services for PKF Littlejohn, said: “Beating fraud is every company’s business. If a business was paying six per cent over the odds for its energy and utilities, or rental properties then management would be quick to act or shareholders and investors would want to know why. Fraud is the last great unreduced business cost.

“In these current economic times, it will take a brave Chief Executive or Director of Finance of any organisation who turns a blind eye to these findings – more than two thirds of the exercises we reviewed showed fraud related losses of more than three per cent of expenditure, with the 17 year average running at 5.6 per cent but with some areas of expenditure, such as procurement, rising to anywhere between seven and 18.7 per cent.”

PKF Littlejohn and the University of Portsmouth have made available a free, on-line Self-Assessment Fraud Resilience tool at www.pkf-safr.com for organisations to find out how well or badly they are protected.

Jim Gee, former heard of the NHS counter-fraud service, says: “Typically fraud increases during a recession and plateaus or decreases slightly afterwards. Unexpectedly, our research shows fraud continuing to increase after the recession. The reasons for these increases seem to go beyond the economic cycle.

“It may be that longer term social and technological factors are an underlying cause of the growth of fraud, such as a greater individualisation (less adherence to collective moral and ethical ‘norms’ driven by increased isolation as we all retreat inside our digital devices); the increased complexity of processes and systems (it becoming easier to disguise fraud amidst this complexity); fewer face to face transactions (fraudsters feeling more distant from the victims of their dishonesty and thus less concerned about any response); more people under financial pressure during the financial crisis; and the increasing pace of change in business (with controls struggling to keep up).”

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