At power management company Eaton, its security business has appointed Steve Salter as its new quality manager.
From Kidderminster, Salter brings experience in the aerospace industry to his new role. Prior to joining Eaton he was employed by Pattonair, an aerospace supply chain service provider, as its business process manager. Working with companies such as Rolls-Royce and Boeing, he was responsible for quality standards,. His experience in the sector also involved the development of flight actuation systems, solid propellant rocket motors, as well as dealing with service fulfilment challenges.
Although new to the security industry, Salter believes that effective quality management is vital to all business sectors. He said: ‘Since joining, I have been very impressed with the excellent reputation that the Menvier and Scantronic products have amongst installers and end users in the security industry. My challenge is to address any issues that have been raised by our customers and to maintain product consistency. It is my intention to ensure that we continue to have the one of the most reliable and robust products on the market and I’m very excited to have the opportunity to do this within such a forward thinking organisation.’
Salter believes that ‘good data and good information leads to good decisions’ and has already embarked on a data collection exercise that will integrate quality management into all aspects of the manufacturing process. He is working with the research and development (R&D), product management and technical support teams to enhance the manufacturing process, and also aims to maintain the effectiveness of the company’s environmental and health and safety management system.
Matthew Phelps, managing director of Eaton’s Security business said: ‘I’m delighted that Steve has joined us at what is a very exciting time for the company as we integrate ourselves within the Eaton organisation. His meticulous approach to quality management will not only benefit us but also, just as importantly, installers and end users of our products. We are determined to continually improve the already high standards of product reliability that we are renowned for and Steve will ensure that this ethos is maintained.’
