Businesses monitor their surroundings by way of surveillance cameras for security purposes to protect their assets and the people that they do business with. When thinking of security in those terms, that makes sense.
In the world of technology, when security comes to mind, there are no cameras that allow for surveillance. The ability to monitor user activities needs to be achieved via other means to address an array of critical IT security requirements. Session recording software or user activity monitoring software is the IT version of a surveillance camera that will oversee and record what those using company computers are doing. They record the user’s interface activities. This allows those who replay the recording to see precisely each action the person took during their time on the system.
User activity monitoring software
Aside from security reasons, there is a multitude of reasons for a business to monitor user activities and record those activities for anyone who has been given access to their computer systems.
Detection in data breach
A User Activity Monitoring Software is a business’s first line of protection against any type of data breach. Research indicates that the most common indicator in security violations comes from those employees who are most trusted or subcontractors granted permission of use. Most businesses have no idea what their privileged users do with the system once they have been granted permission to the system. This software allows the business to recognise leaks within their system in various ways.
• With each login, all users are required to agree to have the session recorded which reduces the likelihood of unauthorised activity.
• Malicious action, as well as human error, are noted based on real-time custom alerts for each user or resource, keywords, or application.
• Every login is directed to a particular purpose and this is verified by requiring users to log in using a ticket number generated by way of an external ticket system.
IT
The User Activities Monitoring Software allows IT to replay the recording to see exactly what happened with the system to save time and effort with repairs. With human behaviour in detailed data available to the IT technicians, troubleshooting and system restoration is much faster.
Third-Party auditing
The software allows the monitoring of outside vendor activities on the company server. This makes it easier for the business to ensure that the contractor fulfilled their obligation by being able to see who serviced the server, precisely when it was serviced, what was done when servicing and how they went about doing it.
It also allows for proper billing as it’s obvious how long the vendor spent servicing and if they met all of the necessary requirements. The benefits to monitoring user activities on company computers are huge with a decrease in data breach occurrences, savings in IT forensics and restoration, and expenses involved with maintaining and achieving compliance regulations.
