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Service online

Stanley Security Solutions has launched its ‘eServices’ in the UK.

eServices enables customers to access real time, unedited information on their accounts from anywhere 24/7. This allows customers to gain information, including the products installed, service call reports, any comments made on the system and service.

Stanley’s eServices offers online management tools including eAccountManager, eDataManager, eAudioManager, eAccessManager and eVideoManager.

At the heart of the system is eAccountManager, a real-time, online portal detailing the status, history and documentation on installations, service repairs, billing and overall account management. To manage this data, eDataManager enables instant viewing of real-time information on alarm incidents and alarm tests, as well as enabling you to request service calls online and manage your access and contact list with real-time editing.

Information on monitored access control, CCTV and audio alarm verification system installations are accessible using Stanley’s eAccessManager, eVideoManager and eAudioManager respectively. eAccessManager is a centrally managed access control service that puts Stanley in charge of all of the tasks of managing a customer’s access control system. eVideoManager allows Stanley’s Video Monitoring services, which includes alarm verification, open and close supervision, guard tour, live viewing and auditing services, to be accessed online, as well creating activity reports and associated video clips. eAudioManager is a premium online service for Sonitrol Audio Impact technology customers, providing access to audio intrusion activity information.

These eServices, exclusive to Stanley Security Solutions, are secure, with 128-bit encryption and SSL certification.

Mark Page, Sales Director of Stanley Security Solutions GB, says: “At Stanley we never lose sight of the fact that we are in the business of protecting people, not just property. We put people, their customers and associates at the foundation of our business success. eServices is a reflection of Stanley’s open-book approach to business, maintaining a transparent relationship with our customers at all times.”

For sales information – contact Stanley Security Solutions at 0844 2540032 or via


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