Integrated Systems

Queen’s Award

by Mark Rowe

Metro Security attended a reception at Buckingham Palace after gaining the Queen’s Award for Enterprise: Innovation 2019 for their MARS (Metro Analytic Retail Solution) product. It’s an integration software that brings retailers’ risk data into one location, at the click of a mouse.

Managing director Trevor Wallace is pictured with son Darren. Trevor said: “The award is a real honour for Metro Security. We are a company that has been able to build a strong reputation off the back of British-designed software and hardware development.”

The product integrates retailers’ electronic point of sale (Epos) and CCTV data – to deliver data to detect theft and fraud. It came the attention of the Palace after a number of high street and petrol forecourt retailers reported loss reductions after deploying MARS. A user can remotely access and dive into data with the support of CCTV evidence to build criminal cases for police to prosecute, which also reduces police investigation time.

Trevor, who set up the business in 1978, said: “Our technology is a collaborative effort with our customers – they tell us what management information they want and how they want it packaged. We then work with them, and their other partners, to deliver it. We see ourselves as a kind of Q character from the James Bond franchise – we quietly work in the background to enable technologies to work together to catch the bad guys. We are not quite on Her Majesty’s Secret Service, but this Royal recognition is a major boon for the business and an acknowledgment of the hard work and long hours put in by the team – this Award is a true recognition of their enterprise.”

The Deputy Lord Lieutenant will visit the firm in Ashton Road, Romford, to award the actual Enterprise certificate and crystal.

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