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The security system designer and manufacturer Inner Range has launched a new service to support customers in the UK and wider EMEA region when upgrading systems. The service involves in-house technicians migrating a host of information from a customer’s Inner Range hardware controller to the new system, such as user types, cards, time zones, doors, areas, lifts and readers.
The service has been designed for customers upgrading from Inner Range’s Concept system, now at End of Life, to its flagship Enterprise-level intelligent access control and security system, Integriti.
While Inner Range says Integriti is compatible with 95 per cent of Concept hardware, making migration straight forward and far more cost effective than a system replacement, the new service aims to reduce time and costs for clients even further.
Tim Northwood, general manager at Inner Range, said: “No one doubts that upgrading to a better access and security system has many benefits, and the sophistication and flexibility of our systems help give users the precise controls they need. But the actual transition process can sometimes feel a little fraught because some complex programming is required to migrate existing processes and protocols on to the new platform.
“We hope our new service provides extra reassurance and peace of mind for integrators and end-users who will know that our own engineers, who know our systems inside out, will migrate everything more efficiently and smoothly than external partners who are less familiar with our products.”
Integriti is for managing and controlling single and multiple sites locally, nationally and globally, the developers say. Concept users migrating to Integriti can have more integrations with manufacturers for security, building automation, people and business continuity processes, more flexibility around global programming and permissions as well as being compatible with IT platforms such as Windows and Vista.
Concept 2000 was Inner Range’s flagship product, launched in 1989. It was designed by three of the four founders of Inner Range: Doug Frazer, David Baughan, and Alan Winch. The system was updated to the Concept 3000 and later the Concept 4000. However, the system’s underlying technology is no longer economical to maintain in comparison with modern platforms like Integriti, the firm adds.
Concept systems use Insight software. Insight follows the same End of Life timeline as Concept. Inner Range first announced its Concept system was nearing End of Life in November 2018.
The new service is paid-for but clients are expected to make time and cost savings overall, the company adds. To migrate your system, ring Inner Range on 0845 470 5000 or email email@example.com.