- Security TWENTY
- Women in Security
Genetec Inc, the IP security product company, announced the latest update of AutoVu Managed Services (AMS). That’s an Automatic License Plate Recognition (ALPR) product that allows parking customers to outsource their IT hardware and management requirements to Genetec. AutoVu Managed Services usges the cloud, and can now accommodate larger fleets of patrol vehicles with support for fixed LPR cameras. AutoVu is offered as part of Genetec Security Center, the company’s IP security platform that combines access control, video surveillance and ALPR.
Genetec will demonstrate AutoVu Managed Services for the first time at the upcoming IPI Parking Show in Nashville, in the United States (May 17 to 20) on booth # 215 with its AutoVu parking and law enforcement cameras, systems and services. AutoVu Managed Services is expected to be available in mid-May from Genetec AutoVu channel and sales partners.
Javon Barner, On-Street Parking Enforcement Manager at the City of Richmond, Virginia, said: “With the responsibility of managing parking for the City of Richmond, we were having to host and maintain our own servers on premises, which, after troubleshooting, we found were only performing 55pc of the time. We also had frustrating performance lag and regularly occurring internal IT conflicts. After we became an early-adopter for AutoVu Managed Services, Genetec took over to manage all parking services and storage needs remotely, resulting almost immediately in a 99% uptime, and working flawlessly ever since. We regularly email our permit and scofflaw lists to Genetec, and within five minutes, everything is up to date. AutoVu Managed Services allows us to focus on parking, while Genetec experts handle the technology.”
Chris Yigit, Business Development Manager at Genetec, said: “We created AutoVu Managed Services specifically for customers who are challenged by cost, server space limitations and management of on premises hardware and IT support issues. AutoVu Managed Services offers our customers the most flexible way to focus on what they do best; manage on-site parking enforcement. With the AutoVu ALPR system hosted in the cloud, configuration and maintenance are entrusted to Genetec technicians, for easy deployment, management and support.”
About AutoVu Managed Services
AutoVu Managed Services is offered on a term-basis, and available in two options: AutoVu Managed Services Basic and Premium. Basic includes the Genetec-hosted back-end ALPR, parking permit management, assisted Security Center configuration and automated software upgrades. Premium includes access to a ‘hotline’ contact with Genetec AutoVu staff for ‘white glove’ support and consulting hours to address training, feature updates or counsel on expanding the client’s AutoVu parking configuration requirements. Visit: http://www.genetec.com/solutions/all-products/autovu/autovu-managed-services.