Integrated Systems

Facewatch reporting

by Mark Rowe

Kings Security is the first commercial security company to use the incident reporting software, Facewatch, using the tool to report incidents remotely.

By integrating Facewatch into the services they already provide to clients, Kings is able to report a crime at the click of a button, submitting video evidence of an incident, with a witness statement from the acting security officer, online. Hence no need for police call outs. Bradford-based Kings believes that this new partnership will allow them to alleviate the pressure on local police, while reducing the time between reporting an incident and submitting evidence.

Detective Chief Inspector Mick Neville of the Metropolitan Police said: “The more CCTV images of suspects committing crime my unit receives, the more offenders my Super Recogniser Unit can identify – making London and businesses safer. I am therefore very pleased that Kings Security are the first monitoring station to work with Facewatch to increase the supply footage to the Metropolitan Police.”

Kings Security’s Head of Strategic Engagement, Rob King, pictured, said: “Kings Security is leading the way with 3rd party crime reporting on behalf of clients from their CCTV monitoring intelligence hub. By teaming up with Facewatch, we not only save our clients resources, by preventing staff from being taken away from their customer service point to report a crime or download CCTV, but greatly reduce the amount of time required by police to report a crime.

“We are currently piloting the scheme with both the Metropolitan and West Midland Police forces and initial results are very encouraging. This is part of a wider project to integrate the Kings Intelligence System [KIS] into Facewatch, which will enable Kings to proactively protect our client’s staff and assets by ensuring crimes are reported and effectively investigated.”

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