Integrated Systems

Customer web portal

by Mark Rowe

PEL Services Ltd, the commercial fire, security and communication systems installer – offers an online Customer Maintenance web portal to complement its Service and Maintenance Agreements.

The portal lets customers access unedited information on their accounts, in real time, 24/7. That includes the products installed, service call reports, maintenance schedules and site attendance details.

By logging into their account via PEL’s website home page, customers can view contract information, and recent Test Certificates, as uploaded by PEL as soon as they have been completed. The installers say that this online facility reduces administration work and saves time and costs for Facilities Managers and Managing Agents. Visit www.pel.co.uk.

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