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Corps Security is hailing its latest financial year, which saw it increase its customer contract base by 25 per cent. As well as achieving a number of new account wins, the company also maintained its contract retention rates, with 94 per cent of all contracts retained with only building closures accounting for the remaining 6pc.
While already operating across a range of vertical sectors, Corps Security says that it saw a upsurge in the number of healthcare related organisations procuring its services. The company says hat it also strengthened its foothold in the financial, local government, research, utilities, arts and leisure sectors, pointing to solutions that combine manned guarding, surveillance technology and remote monitoring. It has also reported demand from facilities management (FM) organisations requiring specialist services.
Corps Monitoring has also reported increased business; based near Glasgow, pictured, it provides remote CCTV monitoring, alarm receiving, environmental monitoring and call centre management. It also specialises in lone worker monitoring and Corps Security’s CorpsGuard smartphone app, which provides personal safety, recently the subject of an order from a major international airline.
According to the contractor customer feedback suggests one of the key factors is its investment in its employees. As well as a Colleague Charter, which is based around the acronym PRIDE – promise, respect and recognition, information, development and envoys – employees also have access to the Securing Success and Securing Excellence programmes, which have been developed with subject matter experts from across the business.
Peter Webster, Chief Executive at Corps Security, said: ‘More organisations than ever before are recognising the importance of high quality security provision and are addressing this need in a more considered and professional way. This means that our long-established messages are resonating with an increasing number of clients, who want to work with a specialist security services provider that offers the value and service that they demand. It vindicates our approach to all aspects of our operation and we intend to build on the highly encouraging performance of the business over recent years.’