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Case management system

New from Genetec Inc, the, IP security product company, is Genetec Clearance. It’s described as a case management system to allow different users to collect, manage and share video evidence and other relevant case information. Genetec Clearance will be showcased for the first time on booth #3517 at the IACP (International Association of Chiefs of Police) conference, taking place in San Diego, California from October 15 to 18, 2016.

The product developers say Genetec Clearance allows police officers, investigators and security managers to gather digital evidence from a variety of sources (such as Genetec’s Security Center and other video management systems, body-worn devices, in-car systems and cellphone footage from bystanders and witnesses), and store, manage, review and share it within a single application. Files related to cases (video files as well as audio, images, documents etc.) are centralised and can be securely shared between investigators or requested by third parties, without needing to physically ship or deliver the recordings. As the application is not licensed per seat, access can be shared with as many users as needed, without incurring any other fees. With built-in video redaction (patent pending), the privacy of bystanders can be protected by allowing identifiable information to be masked before sending video to other stakeholders. All user actions initiated within the system, whether internal or external, are automatically tracked to ensure the chain of custody of the evidence is maintained at all times.

Erick Ceresato, Product Manager at Genetec, says: “The increased evidence that is now available from video surveillance systems, body cameras, and from witnesses can help solve crimes. However, the sheer amount of data to be managed can also become cumbersome to process and review, increasing the time spent on case preparation, rather than the investigation. That’s why we have developed a case management system to help automate certain tasks that are frequently performed manually today and to facilitate collaboration between law enforcement, corporate security departments, legal entities, and the public.”

Larry Waite, Safe City & Corporate Security Manager with Ipswich City Council, in Queensland, Australia recently evaluated Genetec Clearance. The council routinely shares video with numerous outside entities and was looking to find a new approach to streamline the process. Waite says: “Our existing tools did not allow the level of file sharing or auditability that Genetec Clearance offers. Being able to collaborate across teams and with the police department will speed up our case investigations process and reduce time and costs associated with collecting and sending recordings.”

Because Genetec Clearance supports many common video codecs, video evidence can be reviewed, while eliminating the time-consuming manual process of video codec conversion, the developers add. Genetec Clearance APIs can integrate with third party systems and automate the upload of video recordings and associated metadata to be reviewed.

Genetec Clearance is available on a subscription basis and includes access to all the latest software updates and features. Updates are automated within the system as they become available, requiring no extra intervention from the client’s own staff. Visit


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