Integrated Systems

Analytics at ARC

by Mark Rowe

Camect, which offers artificial intelligence and video analytics for security cameras, has partnered with RE:SURE’s monitoring centre in Britain and Northern Ireland. Camect’s camera hubs are providing analytics that enable RE:SURE’s control centre to reduce false alarms and focus only on those alarms that represent a real security risk to their clients.

AI (artificial intelligence) analytics are being adopted to identify important events captured in the massive amount of video data generated by security cameras. RE:SURE, based in Northern Ireland and serving the UK and Ireland markets, has deployed Camect’s smart camera hub to many of their CCTV remote monitoring sites. Camect’s smart camera hubs analyse video in real time to detect and label moving objects including people, vehicles, and deliveries. RE:SURE’s 24-7 monitoring, with Camect’s analytics, provides responsive security for homes and businesses.

RE:SURE, set up in 2007, reviews video data across their clients’ properties to look for activity by humans or vehicles that could represent a security risk. RE:SURE divide up areas of interest and use Camect’s customisable object detection to provide notification of safety incidents.

A prowler was detected by Camect at a site monitored by RE:SURE’s alarm centre. The Camect detection alerted the RE:SURE control staff, who issued an audio challenge to the intruder on the property, who fled. RE:SURE was able to notify the client within seconds, so that a physical response was also immediate.

RE:SURE have been working in video analytics for almost a decade. The firm’s MD John MacMahon says: “Rather than being a traditional ARC (Alarm Receiving Centre), we decided years ago to get a lot more proactive in terms of advising our install partners which systems work. All too often, distributors would say “yes, of course our system can accurately detect a person/vehicle”. Of course, more often than not this was not the case, and everyone suffers as a result.

“Usually, the ARC staff becomes overwhelmed with false activations, cameras have to be suspended, and in essence the whole system breaks down as there ends up being blind spots everywhere. Even worse than that is the system wouldn’t detect at all. So we decided to find out for ourselves, as ultimately we are the ones that suffer the most day in, day out with bad systems. We have consequently been following this space very closely and watching it evolve over the last decade, seeing how the likes of Video IQ (now Avigilon) led the way, along with the likes of Davantis, Adpro and Bosch.

“However Camect is a different level. We have been blown away by its performance – we are getting crisp, accurate alerts into the control centre and none of the old environmental false alerts. It’s exactly what we were waiting to appear on the market and the set up time from a technical perspective is also a massive advantage -it’s as close to plug and play as you can get. As we convince more and more installers to use this product, we are also convinced it’s going to have a significant impact on how well we can deliver our service, with operators knowing an alert from a Camect site is going to be real.”

Camect adds that it has a record of eliminating false alerts from objects that are not security risks (such as wind, rain, and insects) and detecting objects that do represent risks. Camect’s founder Arup Mukherjee says: “Supporting efficient monitoring centre operations is a priority for Camect, and dovetails well with our focus on providing the most accurate video alerts in the market. The diligence that goes into RE:SURE’s premier monitoring service has made them an excellent partner for Camect. RE:SURE have long recognised the value that excellent and practical analytics provide, so they quickly recognised that Camect alerts allow them to hone in on activity that presents the highest risk to their clients. Combining Camect analytics with RE:SURE’s state of the art control centre and top tier customer service brings a new level of protection to their customers.”

Camect and RE:SURE aim to continue to deploy analytics in Britain and Northern Ireland to speed up response time and ensure that clients and monitoring centres focus on the alerts that really matter. Visit the following links: https://camect.com/security-monitoring/ and https://resure.co/.

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