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Workplace solutions director

At the facilities management contractor Incentive FM, a new director is heading the company’s Workplace Solutions Sector. Matthew Pilling, pictured, will join the main board. He has responsibility for the operational delivery of all the company’s commercial office clients including residential besides growth and development.

As the contract firm says, workplace strategies have been impacted by the Covid-19 pandemic. The contractor says Matt’s job is to help customers to manage and adapt their workplaces. He will also look at new areas for the business such as residential and serviced offices, with solutions supported by an increased use of innovation and technology.

Matthew has over 16 years’ experience in the FM sector including senior roles at Capita, Cloud FM Group and Engie. His new role forms part of Incentive FM’s recently announced sector focus which also sees Glenn Wilson promoted to the role of Director – Retail and Distribution; and Claire Rumsey promoted to Director – Destination and Heritage.

Bruce McDonnell, Managing Director at Incentive FM, says: “As we continue to grow it is vital that we invest in the right people and have the correct structure in place to ensure that we can continue to deliver high standards of service for our clients whilst driving down costs. The commercial office sector is facing a number of challenges moving forward and Matt has the right experience and expertise to help provide string support.”

Matthew Pilling says: “I was keen to join Incentive FM as not only do they continually show strong growth but they prioritise the people culture and values of the business at all levels and I find that very inspiring. I intend to promote team and employee motivation and stakeholder management at all levels to build robust and open relationships with clients.”


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