Savills, the property agents, have awarded the facilities management (FM) contractor Incentive FM Group a contract to provide a range of services at The Howard Centre in Welwyn Garden City.
Under the terms of a three-year deal worth £1.5m-plus, the security arm Incentive Lynx and cleaning arm Incentive QAS will be responsible for the 240,000 sq ft centre’s security and cleaning.
The Howard Centre in the heart of the Hertfordshire town centre with 53 units, a mix of retail and food outlets under one roof. It has around eight million visitors a year.
As part of the remit Incentive FM Group will provide a single manager responsible for ten security guards and seven cleaners. Its Leviy Contract Management Solution will be used to optimise the service levels, promoting transparency and bringing key insights, the contract firm adds. NFC tagging will used to monitor cleaning patterns.
Shaun Wall, Manager at The Howard Centre, said: “Incentive FM Group not only has the right expertise and skills to support us, but they also share our commitment to developing their people. This like-minded approach was key in our decision to award them this contract.”
Martin Reed, CEO at Incentive FM Group, pictured, said: “At Incentive FM Group we have the ability to self-deliver a full range of specialist services across the FM spectrum, both individually or in a bundle, meaning that we can adapt to our clients’ exact requirements.”
