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Pacesetters award

Adeel Usman (Adi), Security officer at TC Security Services, was among the ‘Officers of Distinction’ that collected an award at a lunch hosted by the ACS Pacesetters at Royal Windsor Race Course on Wednesday, May 24, 2017.

He was nominated by Andy Jenkins, the Operations Manager at Vicarage Road Stadium, home of the Premier League football club Watford. That’s where Adi has worked since the autumn of 2016. It is here where Adi along with the rest of the TC Security Services team provide a range of services including manned guarding and CCTV alongside a other services to help reduce risk and maintain health and safety at the stadium and training ground.

Andy nominated Adi, pictured left, after his quick-thinking, diligence and observation skills resulted in an intruder being apprehended and arrested, safeguarding the 22,000-seater Vicarage Road ground. As part of his regular patrol of the site, Adi became conscious of an intruder and used the cameras in the ground to identify the intruder’s location, as a thorough physical search of the area had not been successful. The cameras identified the precise location of the intruder, and although when the police initially attended, the suspect had disappeared, thanks to Adi’s diligence and observation skills the intruder was apprehended and arrested. On hearing about the award, Adi played the incident down.

He said: “At first I was surprised as I never expected to be nominated to receive an award. After my surprise, I then realised that my hard work had been recognized, and it felt good.”

When asked whether there are any particular highlights of his role, without any pause or hesitation, Adi said: “I’m enjoying a great experience at the Watford FC site as I get to interact with various professionals with whom I’ve a strong bond has been created between us and with staff who are very supportive and friendly.”

Talking more broadly, Adi mentioned how the awards lunch was an eye-opener to the importance of what the whole team do as security officers in ensuring protection and safety for all that is greatly valued. The stories from other people reflected private security’s impact on society in general.

Richard Chappell, CEO TC Facilities Management, the parent company of TC Security Services said afterwards: “Adi’s diligence and quick-thinking provides testament to the commitment TC Security Services display to their clients, their people and a determination to provide customer-focussed service to provide complete peace of mind.”

The firm based in Surrey has a 24 hour control room, besides premises in Stanmore for key holding/mobile patrol and support teams for our clients in and around the area. It provides security services to clients in the corporate, automotive, events and retail sectors mainly in the south east and Midlands of England. Visit

About ACS Pacesetters

The Approved Contract Scheme Pacesetters membership is made up of Contract Security Guarding Companies who are in the top 15 per cent benchmarking and achievement levels set by the Security Industry Authority’s ACS scheme. Visit


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