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Incentive Lynx Security, a security contractor in the south east of England, has adopted a proof of time and attendance tool to better manage mobile guards in the field. Officers working at a 180-acre business park will initially use Skillweb’s SmartTask Attend for Security and Mobile Guarding solution to achieve greater visibility, control and lone worker protection.
SmartTask Attend will be installed on a number of Near Field Communication (NFC) enabled smartphones used by the security team of 23 patrolling the site. It will allow operatives to scan 120 unique ID tags at key locations, by swiping over one of the mobile devices, to record attendance and actions in real time. This will ensure scheduled visits and patrols are being completed including critical building checks such as water leaks, windows and emergency doors.
This system will replace something that does not offer the same levels of reporting, flexibility or simplicity, the security firm says. SmartTask Attend’s added real-time and historical reporting capability will provide transparency of each security operative, their rounds, locations visited and tasks completed on site.
Supervisors can then report via the online customer portal by operative or location to create time sheets, customer reports or a map of each staff member’s round when visiting multiple locations. GPS tracking on each phone will provide added validation and allow the security contractor to pinpoint guard locations at all times.
Rajeev Pradhan, Operations Director at Incentive Lynx said: “SmartTask Attend Security will enable us to achieve effective employee monitoring that not only delivers added value to our customers but also provides protection for our operatives. It is a flexible and smart solution that can be adapted to meet precise operational requirements to help us offer an unrivalled security solution.”
Trevor Snaith from Skillweb said: “Our simple to use applications are designed to enhance the workflow management of manned and mobile security solutions by ensuring critical work is being undertaken. It delivers a 100 per cent means of monitoring proof of attendance to support customer satisfaction and peace of mind.”