Guarding

Front of house managers

by Mark Rowe

Acuity, the London-based front of house management service provider and part of the Axis Group, has appointed two new Account Managers – Christine Lang and Davorka Sweet, pictured left to right.
 
Neil Ames, Commercial Director of Acuity, says: “A high percentage of growth is coming from our current client base, which is particularly pleasing as this demonstrates that our bespoke service is being well received by clients and the occupiers of their properties. Acuity is becoming a genuine alternative to our more established competitors.”
 
Reporting to Chiara Di Rienzo, General Manager of Acuity, Christine and Davorka will be based at Acuity’s head office in central London.
 
Christine Lang joins from Sodexo, having spent the past seven years in various managerial positions including front-of-house manager for HSBC’s corporate property portfolio.

Chiara Di Rienzo says: “Previously, Christine led a team of 45 receptionists, two supervisors and an assistant manager across various sites in London, including five executive’s desks and over 100 meeting rooms. This front-of-house experience will prove hugely valuable as we seek to take on new business, and Christine knows how to deliver the very best in customer service.”
 
Davorka Sweet joined Acuity in March 2014, and has a background in group and events operations, working for the largest Hilton conference and events team in Europe. Davorka led the Hilton’s leisure operations, handling about 300 clients every day.
 
Chiara adds: “Since Davorka joined Acuity last year as a Team Leader, she has proved incredibly worthy of a promotion to the position of Account Manager, and with her ability for effective organisation I am sure she will do an excellent job.
 
“Both Christine and Davorka’s roles are very mobile, with clear on-site visibility to support, listen and respond quickly to the needs of our employees and clients. Their in-depth experience will help them manage the teams reporting into them, whilst ensuring that each client receives a high quality customer service that reflects both their corporate culture and brand standards.”

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