A facilities management and maintenance company has been named winner of the Outstanding Innovation category at the 2018 Global Business Excellence Awards.
The Outstanding Innovation Award recognises the transformational improvements achieved by Salisbury Group in moving its safety and incident reporting process from paper to an app-based system. The FM firm reports that the change has reduced average incident reporting times from 15 minutes to 90 seconds and has provided a 50pc saving in back-of-house administration. It has also improved report completion rates from 40pc to 100pc and has been popular with Salisbury Group’s employees, who can access the system from any mobile or tablet device.
The awards attract entries from international PLCs and the public sector to SMEs. The chairman of the judging panel said Salisbury’s award recognised several factors:
“Salisbury Group has elevated health and safety into the digital age with its new app that replaces paper-based record keeping. Accidents and near misses can be recorded immediately, speeding up the response mechanism. The app has a built-in camera and photographs of the accident scene can be transmitted to a central unit – helping first responders and emergency crews work out how best they should respond. Another useful feature is that the app can be used without a mobile signal. This is a ground-breaking app that radically improves efficiency in health and safety and emergency response.”
Ed Swales, CEO, Salisbury Group said: “This award recognises our ability to innovate for the benefit of our employees and customers. Our team worked tirelessly to ensure it was easy to use and met our objectives of simplifying and speeding up the reporting process, and significantly improving overall safety and health in the workplace. We thank the Global Business Excellence Awards for this honour.”
