Guarding

Contractor hails audits, ACS score

by Mark Rowe

TC Security Services, part of TC Facilities Management (TCFM), has hailed its latest Approved Contractor Scheme score as an SIA-approved company, while the firm has also passed the ISO 9001 and 14001 management systems audits which come into force next month.

A four-day visit by both auditors involved scrutiny of the contract company’s operation and for the ACS audit included visiting both the headquarters and satellite offices plus a mix of varied customers.

The maximum overall score on the ACS audit that can be achieved is 175 points. TC Security Services’ score of 164 places them not only in the top 2pc of all SIA listed companies within the Approved Contractor Scheme, it also showed an increase in the score awarded by the auditors in 2017.

Coupled with this was passing the ISO 9001:2015 and 14001:2015 management systems audits. This was the fourth time these new quality standards, coming in to effect on September 14, have been audited and passed each time. The contractor says this offers added peace of mind that all the security personnel have been correctly trained for the role they are performing and our quality and management systems meet these ISO standards.

Richard Grafham, Group Compliance Manager for TC Security Services said: “The auditors were particularly impressed with the TC Security Services’ training matrix and the new portal for its people. They also commented on how our commitment to the audit process is amazing year on year.”

In response to the audits, David Tilley, Director of TC Security Services, pictured, said: “Our clients obviously benefit from partnering with an organisation that not only have embraced and are performing to these new ISO standards, they also can have the confidence that we operate consistently against so many pillars of industry best practice. I am immensely proud of this result which confirms our commitment to delivering the very best in the industry to our clients through our great security officers.”

Tony Reed, CEO of TC Facilities Management added: “These excellent audit results by TC Security Services is testament to our ongoing commitment to provide the very best service to its clients needing to manage a whole range of risks.”

For more on the SIA ACS visit https://www.sia.homeoffice.gov.uk/Pages/acs-intro.aspx.

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