Aico, the Fire and Carbon Monoxide (CO) alarm manufacturer, has announced a new team of Regional Specification Managers (RSMs) covering Scotland: Krys Wallace for the north; Tony Boyle for the west; and David Richmond for the east.
The RSMs deal with Registered Social Landlords, and electrical contractors working for them. They also deliver Aico’s CPD accredited Expert Installer training, a free scheme offered to all involved in domestic alarm specification and installation. The Scottish RSMs have a diverse background.
For the past ten years Tony Boyle has been an electrician, with experience of fitting Aico product. With a desire to use his knowledge but in a different capacity, the role of an RSM was ideal for Tony. He says: “I’ve been fitting Aico alarms for years and have always been impressed by the quality of the product, so feel very confident talking about it. There’s a lot to learn in this new role though and I’m building relationships with Aico’s customer base, which is widespread; I have over 70 social landlords to meet, but I’ve made a good start. Every day is different and brings new challenges, which I really enjoy.”
Krys Wallace’s experience in supporting the specification process and in social housing made him ideal as an Aico RSM. The first ten years of Krys’ career was in ventilation, before moving to a construction company working in social housing. He’s also a qualified electrician. He says: “In my latter job I used to buy Aico products. I was fully aware of how good it was. I never had an issue with an Aico alarm – not a single call back in the 500 to 600 properties we fitted them in. When Aico approached me for this job, the product quality was important but what really swung it for me was the staff. There are many Aico staff who have worked there for over 20 years! The support they provide is excellent. I am thrilled to work for such a well-respected company.”
David Richmond has over 16 years’ experience in the fire industry, having worked for, among others, commercial fire company Tyco Fire in senior management since 2006. David says: “I appreciate the chance to manage my own time and workload. It’s a very customer driven business and I have spent my first months getting an intensive introduction to those customers and appraising how best I can support them. I’ve also been given precious time with back office support, who do an incredible job.”
Aico now has 18 RSMs covering the UK. Visit www.aico.co.uk.
