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Operations director

Hochiki Europe has appointed Roland Martin-Bessey as the fire detection product company’s new Operations Director. The manufacturer reports that it has invested close to £1m across its operations in recent years and this includes Bessey’s appointment.

Other appointments to operations include Procurement Manager, Elliott Purse, and Supply Chain and Logistics Manager, Gavin Molde. Gavin is a supply chain project manager with a track record of delivering projects within the telecommunications industry. Elliott has more than a decade of experience in the procurement field, working for specialist manufacturing companies such as Amphenol LTD and McLaren Automotive.

The two are seeing all components needed for Hochiki Europe’s product manufacturing, and the resulting finished goods, are readily available and delivered to customers on time.

Hochiki Europe has recently introduced a new production line and has upgraded smart-manufacturing equipment at its UK factory in Kent. Bessey’s remit includes ensuring that the tech results in clear customer benefits in efficient manufacture, assembly and shipping of Hochiki Europe products.

With over 15 years’ industry experience, Bessey’s career to date has focused on improving process flow and performance for a number of manufacturers, including Dyson and the Assa Abloy brand Yale. Using his extensive knowledge and experience in lean manufacturing, he has already implemented new procedures.

With the new processes, Hochiki Europe reports significant measurable success, including: increased delivery performance, reduced lead times and improved manufacturing resilience.

One example is the introduction of new surface mount technology for the manufacture of its printed circuit boards. Micro-components can be installed more quickly and with greater precision and efficiency. Bessey says: “There are a number of ways in which manufacturers can grow operational effectiveness, but the true value of these processes can only be measured by the customer. The customer is the end point in the supply chain, and if we at Hochiki Europe are to manage this journey successfully, we have to understand what the customer wants. That is why we are listening to them more closely than ever before, and building our enhanced operations models around their requirements, including readily-available stock and timely delivery.”

The company adds that recent internal changes and investment have already seen improvements to the UK on time delivery (OTD) rates, with February’s rate exceeding 98 per cent.



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