- Security TWENTY
- Women in Security
Videx, the door entry and access control product manufacturer, has introduced a new IP concierge station to its flagship VX2200 digital door entry. The product offers audio and video communication, via a LAN or WAN connection.
This means the IP concierge can be used to link multiple systems which would normally be stand-alone to a central monitoring station or concierge. This is the developers say useful when one concierge operator is responsible for multiple blocks of apartments; or the concierge is remote from the apartments, such as based in a control room.
James Rose at Videx UK said: “Introducing the IP concierge to an existing system is very simple, only requiring the addition of one interface module per block of apartments, a PC which can run both the client and server software if required and a desk mount telephone. The concierge can be used to intercept calls from entrances and apartments, respond to alarm calls from apartments and make calls to apartment and entrances. What’s more, settings can be customised per apartment and an event log is kept which can be viewed via a web browser.”
The system is aimed at residential apartments or flats where a concierge can be contacted by visitors and tenants, as a point of contact if needed. If a problem does occur with the WAN or LAN connection which means the IP concierge might be disconnected and go offline, each apartment block will switch to a stand-alone mode allowing the system to function as normal.
James added: “The CSW2220 IP concierge runs on an off the shelf Windows PC. Conversations can take place using either the Videx USB handset or any other handset or headset connected to the PC’s sound card. It also provides the benefit of call management screens, enabling control of all incoming calls from VX2200 intercom door stations through to apartments. It will prove hugely useful to existing and new residential developments that require a concierge facility, providing a 24/7 point of contact to those who live there and visitors.”