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SOC manager

CyberGuard Technologies, a company within the tech firm OGL Computer Services Group, has appointed Sean Tickle as Security Operations Centre (SOC) Manager. The firm recently launched a 24/7 SOC support service.

CyberGuard Technologies partnered with Kaspersky Labs to access its global threat intelligence platform. The 24/7 SOC support service mainly reviews and investigates alerts generated by numerous sources. These can include CyberGuard security monitoring tools, its Unit 12 Threat Intelligence team, data from security partners or from customers. Having joined CyberGuard in early 2020, Sean takes responsibility for the SOC, which investigates 6,500 alerts a month and actions over 400 of those determined to be genuine security threats.

Sean, pictured, said: “Most security businesses focus on detection solutions and then provide data to the customer’s own internal IT teams to then isolate and remediate, but we offer a comprehensive end-to-end solution rather than just detection services, as those are no longer sufficient. Ransomware can propagate in minutes so detect alone is not enough – response is key.

“Lots of disparate security systems are generating hundreds of thousands of alerts which internal teams cannot manage. We turn a reactive detection report into a proactive response report including full remediation and recommendations to build protection in moving forward. Many organisations now have some security measures in place so we are seeing a shift towards cyber maturity where responsible businesses are now looking to proactively manage their security and that of their entire supply chains.”

About CyberGuard Technologies

Set up in 2017, the firm’s turnover exceeded £1m at the start of 2020 and the team now serves over 300 clients across the Midlands and beyond, with nearly 85pc of those being managed services customers. Expertise spans a range of industries, with niche expertise in security for building societies and financial services, global charities and non profits, as well as NHS Trusts. Sean’s role will see him focus on developing specialist teams tackling specific roles such as malware reversal analysis. He will also be responsible for delivering bespoke threat intelligence to share.

Sean reports to Paul Colwell, CyberGuard Technologies’ Technical Director. Paul says: “Having started his career in the IT sector, Sean has spent the past 5 years focusing on the cyber security space. His grasp of the sector, and knowledge of cyber threat intelligence, quickly propelled him from a Junior Analyst role to an experienced SOC Manager. His primary area of expertise is in building SOC centres and managing operational security teams across a wide variety of skills, so we are really excited to have him on board.”

CyberGuard, which is CREST-certified, recommends that businesses use CREST-accredited brands to ensure cyber security. CREST is a not-for-profit accreditation body set up in 2006.


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