IDIS, the South Korean surveillance product manufacturer, at this year’s IFSEC International announced the ‘IDIS Ultimate Warranty’.
Available to all installers and distributors regardless of their partner status, IDIS will offer a five year warranty as standard, plus an extended two year warranty across its range of H.265 network video recorders (NVRs) covering the IDIS DirectIP series and the company’s multi-format HD-TVI, DirectCX, TVRs, so in essence offers end users a seven year warranty.
The company says this warranty gives IDIS installers a competitive advantage as well as peace of mind. IDIS says the warranty is also particularly competitive when compared to PC-based solutions that typically handle up to 64-channels, which have a maximum warranty of three years, meaning end users need to purchase more warranty way before the end of the lifecycle of their product.
The firm points to a recent survey by IFSEC that most organisations upgrade their surveillance systems between five to seven years.
During the IDIS 20th anniversary press briefing at the IFSEC 2017 exhibition in London from June 20 to 22 on stand IDIS G700, Joon Jun, pictured, President of the Global Business Division, IDIS Headquarters said: “IFSEC International is the perfect platform to announce the IDIS Ultimate Warranty as we celebrate two decades of innovation with the entire security buying chain all under one roof.
“As we’ve brought every new innovative product to market, each element has been IDIS designed and manufactured in-house with quality and reliability in mind. We still have IDIS DVRs in operation that have required little to no maintenance that customers installed well over 13 years ago. That is a true testament to IDIS quality and reliability and demonstrates how “it’s not the same, it’s IDIS”.”
The warranty offer will apply to products shipped globally from July 2017 and users need to contact their installer, distribution partner or local IDIS office to apply for the extra two-year warranty. Visit www.idisglobal.com.
