Casino operators can struggle with undetected fraud and theft, high operating costs and inefficient, manual processes. Business intelligence data are scarce and a huge potential for optimising business processes remains untapped. So says the video surveillance product manufacturer Dallmeier that is among the exhibitors at ICE London 2019. At stand S9-242, Dallmeier will showcase solutions for the three casino areas: Gaming, Surveillance and Marketing.
Due to their “analogue” nature, classic table games such as blackjack were previously difficult to integrate into data processing and analysis. Dallmeier’s Casino Automation Technology (CAT) – described by the German firm as a gaming automation system that is live in a productive environment – uses AI technologies and standard Full HD IP cameras to gather all sorts of data. By doing so, CAT offers a variety of insights and automation of core gaming processes. The system recognises chips and cards, provides real-time information about bet position and bet value, game pace and float value, to name just a few key functionalities. This now allows for an accurate player rating, increased game pace and more effective protection from fraud. CAT is available for baccarat and blackjack. CAT for Blackjack will be showcased on fixed appointments only at ICE.
Surveillance and CCTV also play a major role in casinos, the company adds. Large areas have to be monitored to protect guests, players, employees and the casino’s inventory. With the new 360-degree version of the patented Panomera multifocal sensor, casino operators can cover much larger areas with the same number of operators while at the same time improving overall security due to high resolution, 360-degree view of the overall scene. In case of an incident, operators can zoom into scenes as with a PTZ camera – but without losing the overall picture in live and recording. Also, multiple operators can zoom in at the same time, for resolving complex scenarios. All this reduces the cost for video security infrastructure, the firm says, leading to a lower Total Cost of Ownership (TCO).
The Smart Casino Solutions from Dallmeier are rounded off by their marketing aspect. By intelligently combining video technology-based functions (such as people counting) with AI based gaming automation technologies and other analysis techniques, casinos can get access to data. Gathering, analysing and understanding those data help casinos better plan their business and make more informed decisions based on the behaviour and preferences of their visitors and players.
The show runs from February 5 to 7 at ExCeL London Docklands. Visit https://www.icelondon.uk.com.
