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Sales support

The access security manufacturer TDSi has appointmed Greg Little as Technical Support Engineer. Greg will be providing First and Second Line support to TDSi’s customers, for engineering and sales; with a specialisation in IP networking and CCTV.

John Davies, Managing Director of TDSi said: “We are delighted to welcome Greg back to the TDSi team, as he was previously our Sales Support and Estimator for five years. With a highly impressive track record of technical knowledge and expertise, Greg is the perfect professional to support TDSi’s customers with any technical or sales bid enquiries.”

As the firm says, with the level of technical integration required by modern security systems, technical support is a key service. Greg, pictured, said: “Every installer needs to know they can pick up the phone and get competent, timely and professional support when installing or fault-finding on site.”

Greg’s career has included 21 years at Chubb Security (14 as a service engineer, seven as Technical Support Engineer) and two years as Technical Supervisor at Network Security, where he trained to become Fire Industry Association (FIA) and Gent qualified, before returning to TDSi.

John Davies added: “We were excited to invite Greg back to TDSi in his new role, which is a vital part of TDSi’s support team. We are proud to offer our partners and customers the highest levels of technical advice and support whenever required, and Greg is a key part of our ongoing commitment to deliver this.”

Also appointed is Warehouse Operative Dominic Alexander at head office in Poole, Dorset. Dominic is one of the team that processes and ships TDSi products to its partners and customers. Dominic said: “We manage the logistics and movement of products from our UK manufacturing plant, to our warehouse in Poole and onwards to globally dispersed security projects. It’s great to be part of a team that helps people stay safe and secure all around the world.”

Visit www.tdsi.co.uk.


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