Access Control

Head of quality

by Mark Rowe

Vanderbilt International, the security product company, has appointed Uta Ragnitz, pictured, as its new Head of Quality and Process Management.

She joins Vanderbilt with the aim of building on its current success, differentiating the company from its competitors and enabling it to maintain and build upon its leading position within the security industry.

After graduating in 2005 with a MA in social sciences, intercultural business communication and Spanish from Friedrich-Schiller-Universität in Jena, Germany, Ragnitz began at Assa Abloy, as a management assistant. She gained extensive experience in the electronics and security industries with a number of other companies and joins Vanderbilt from HID Global. At the identity and access control product company, as Senior Operations Manager, she gained insight into quality related standards and results evaluation.

She said: ‘These are very exciting times at Vanderbilt and I’m delighted to have this opportunity to help shape the company’s future direction. Quality management is a vital part of this business and my job is to guarantee that our customers get the best possible service, that we ship their orders on the requested dates, and make sure that all related departments have transparent information and feedback on order status. I want to find the highest possible benchmark for us to aim for by defining a standard of operation that exceeds our customers’ expectations and ensures that they continue to do business with us.’

Ragnitz is a multilinguist who alongside her German mother tongue can also speak English, Spanish, Russian, French and Dutch. Her language skills have helped her lead cross-functional global teams, and she believes strongly in achieving set goals within a defined timeframe by working with a variety of people and departments.

Joseph Grillo, Vanderbilt’s Managing Director, said: ‘It’s fantastic to have Uta on the team and her appointment sends out a clear message to the security industry that we are committed to investing in people that will give us the best possible standards of professional management. Her positive attitude and sense of determination are infectious and I’m confident that our quality and process management operation will benefit enormously as a result of her activities. I wish her every success in her new role.’

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