Wessex Fire and Security is a dynamic specialist design, installation and maintenance fire and security alarms company. The health and safety of the company’s employees is of prime importance to their Director Chris Stott, who needed a simple low outlay solution to address his concerns regarding the safety of operatives – particularly when working on their own.
Always a pioneer within the industry Chris found the solution in ArchAngel Lone Worker.
The ArchAngel Lone Worker enables employees to use existing work issued mobile phones, therefore no extra outlay, with minimal training and learning curve.
The simplicity was a determining factor for Chris, with it’s management software ArchAngel Lone Worker is so easy to use; simply press;
a) For automatic logon facility; press 3 to start the day
b) When entering a risky situation alone press 6 to check-in, leaving name and location and check-out time for operator action on a ‘no response’
c) For emergency press 9 opening a two way conversation with a trained ArchAngel Lone Worker operative at Southern Monitoring Services.
Chris commented “the ArchAngel Lone Worker solution has been very well received by staff. It is an important element of our duty of care provisions for our employees.”
The service gives total peace of mind for Chris in providing his Duty of Care and peace of mind for the workforce knowing that help is at the touch of a button.
Steve Kimber, Southern and Northern Monitoring Managing Director added “Wessex Fire & Security have been trading with Southern Monitoring Services since the monitoring centres inception some 30 years ago. They have always been at the forefront of technology and a leading light in standards setting and was an early adopter of Investors in People. I am pleased to see that they have continued to expand with the same philosophies with regard to the well being and care for their employees as they in turn under take their duties on behalf of the Company.
The ArchAngel 3-6-9 service compliments the out of hour’s service coordination we provide for Wessex Fire and Security as we already have their mobile numbers as a point of contact. Overlaying this service on their mobiles now gives both the management and the employee peace of mind that someone is looking over them when working unsupervised in the early hours.”
Southern Monitoring Services Ltd (SMS) was established in 1983 and is based in Hampshire. It is a purpose built ARC – some 10,000 square feet over two floors of the most up-to-date technology. Northern Monitoring Services (NMS), located in Cheshire, was established in 2003.
SMS & NMS are one of Europe’s largest and most comprehensive independent Alarm Receiving Centre’s (ARC) and Remote Video Receiving Centre’s (RVRC) with a customer base of over 1500 installers throughout the UK and Eire.
