With ever-increasing volumes of stored data, and the potential risk of losing it, users are becoming increasingly aware of the need for qualified and experienced staff to manage a smooth switch to their backup systems in the event of a disaster, it is claimed.
HOST Computers, based in Shropshire, report that business continuity is not only about the reliability of the technology, but also having the assurance that support staff know exactly what to do in case of an emergency. Organisations need to be 100pc certain that their staff can deal with any crisis, know what they are doing and have had previous experience of such situations. the Shifnal-based firm says. Without this knowledge third party service providers may need to be brought in. Would you trust your many terabytes of data – potentially worth £millions – to someone who has only ever worked on a simulator? the firm adds.
HOST says that its training enables support staff to learn first hand – not on a simulator or from a training manual. If the need arises, businesses can rest assured that their internal support teams, having successfully managed the same scenarios previously on live systems, know what they are doing, it is claimed.
HOST add that they provide a range of residential training courses covering a range of Storage and Enterprise systems, including HP (of which HOST is one of only three authorised training providers in the UK) Compaq, IBM and Sun.