Interviews

Loss prevention talk

by Mark Rowe

Loss prevention managers have to evolve if they are to survive, was the message from a senior one to the Retail Risk conference at the King Power Stadium.

Is loss prevention (LP) fit for purpose? asked Phil Willsmer, risk operations director at The Co-operative Group. While he admitted his views might be controversial to the LP audience, he drew on his firm’s own experience of bringing together the LP function with related health and safety and compliance. More in the November 2016 print issue of Professional Security magazine.

Paul Bessant, the organiser of the Retail Risk shows (recently re-branded from Retail Fraud), told the eighth Leicester event on October 6 that a new conference series was going to be co-located, starting in Melbourne in February: covering e-risk. As he told the audience of retail loss prevention people, e-risk are something that they are increasingly responsible for, as omni-channel retailers. This means an overhaul and refresh of the format of the annual London event, running next on March 23.

For details and venues visit http://www.retailrisk.com/.

Other speakers at Leicester included Rob King of Kings Security Systems; Andy Martin, business development manager at the network security product company Axis Communications, on the need for partnerships between end user, installer or integrator and product manufacturer; giving a non-UK perspective, Petter Hubert, retail director at Moods of Norway; and Mark Harrison-North, head of credit risk at Shop Direct, on its approach to countering fraud as a remote retailer. Chairing the day was the retail loss prevention man now a consultant Simon Hoyle.

Outside the conference room were other sessions, such as by John Kendall, banknote education team manager from the Bank of England, on the Bank’s polymer five pound note, introduced into the economy last month – with a similar tenner to follow; and on verifying customers, by Karyn Bright, director of marketing at GBG. The home of Leicester City Football Club also hosted a National Police Chiefs Council (NPCC) business crime conference.

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