Do we take into account enough human aspects of business continuity, or do we move staff around as part of our recovery plan without really thinking of the effects? Business continuity trainer Charlie Maclean-Bristol asks in a digest of PD25111, a document on the human elements in business continuity.
The document deals with three time frames:
1. Arrangements for coping with the immediate effects of the incident.
2. Arrangements for managing people during the continuity phase.
3. Support for staff after recovery.
Each of these sections is then broken down into three headings:
1. Well-being of staff.
2. Communications.
3. Mobilisation of resources.
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