Vertical Markets

NHS data compliance

by Mark Rowe

PHS Data Solutions, a provider of document scanning, records management and shredding, has gained compliance with the NHS Information Governance Toolkit (IG Toolkit) review with an Attainment Level 2 or above. This NHS accreditation shows that PHS Data Solutions’ services are in accordance with business practice and NHS security standards for the management of patient data.

IG Toolkit compliance demonstrates that the company is a trusted supplier to the NHS and covers the safe handling and transmission of personal information relating to patients and employees, as well as corporate data. It ensures information is handled and processed in the correct way to protect it from any risks such as loss or unauthorised access.

Debbie Pugh, PHS Data Solutions’ Shared Services Director, said: “We are thrilled to be able to demonstrate our ability to maintain the security and confidentiality of our customers’ data. Alongside our current ISO27001 accreditation (managing company and customer information) the compliance with the IG Toolkit shows that we manage all records and information with the utmost care.”

Meeting the aims of Information Governance laid out by the NHS follows PHS Datashred achieving the ServiceMark, a national standard recognising an organisation’s commitment to high standards in customer service and to upholding those standards, for a second time having previously been awarded the mark in July 2012.

These respective industry recognitions showcase PHS Data Solutions’ commitment to meeting the robust and systematic processes for delivering excellent standards for handling confidential information securely and measuring the quality of customer satisfaction.

There are a number of legal requirements surrounding information governance, particularly within public sector bodies such as the NHS, which the Department of Health has interpreted in a clear set of guidelines setting out how organisations process or handle information.

It is NHS policy and a legal requirement for all NHS Trusts to comply with these guidelines. As a provider of record storage, scanning and shredding services to the NHS, PHS Data Solutions is also obliged to meet the same criteria for information governance. Visit: www.phsdatasolutions.co.uk.

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