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Government

ACS review

The SIA (Security Industry Authority) is carrying out an ACS review. It’s being done through the research company Pye Tait, and will look at all aspects of the scheme, says the UK regulator.

The SIA says participation in this review is important because this is your opportunity to shape the future of the ACS and ensure it remains relevant for the private security industry. The review will include:

– Benefits – A review of the benefits that the scheme can bring to its members;
– Recognition – seeing ACS members get proper recognition for meeting standards;
– A new standard – ensure that the new standard remains fit for purpose and reflects emerging best practice; and
– Scheme operation – ensuring that the assessment process, customer service and how the scheme works are fair and efficient.

Tony Holyland, Head of Quality and Standards, pictured, said: “The ACS scheme has transformed the industry and we want it to continue to drive up standards. The ACS review will ensure the scheme continues to be relevant and reflects new thinking and emerging best practice for security businesses. We want to hear from all stakeholders from across the industry; ACS companies, non-ACS companies and buyers of security. We want to know what you think should change and this review is an opportunity for the industry to shape the future of the scheme.”

The SIA says that results of the ACS review will help it to identify how it can drive improvement in the private security industry – and, crucially, allow ACS businesses to differentiate themselves within the market (long a common grumble among many of the hundreds of approved contractors).

The regulator says it’s important that ACS businesses get commercial benefit for meeting ACS standards, and the review will look at how best to give buyers greater confidence in the scheme.

To take part in the review, you’re asked to complete an online survey that will take 10 to 15 minutes. Your views will be treated in confidence by Pye Tait Consulting, and reported anonymously to the SIA.

For background on the ACS, visit the SIA website.


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