Vertical Markets

Restorative justice scheme

by Mark Rowe

Axis Security, the manned guarding and electronic security firm, and Woking Shopping have teamed up with The Surrey Youth Support Service (YSS) within Surrey County Council on restorative justice. The aim, to tackle retail theft in Woking’s shopping centre.  

Led by John Sephton, Security Manager for Axis Security, it seeks to reduce re-offending rates in retail theft by showing offenders how their actions could affect their later life, and to show the consequences of theft for retailers. It’s aimed at those offenders aged 14 to 19. A young person is given a contract to apologise to the stores affected by either a face to face meeting or by way of a letter of apology.  

Restorative justice, in brief, is an approach that focuses on giving the offender an understanding of the consequences of a crime, and forcing them to face up to their victims, rather than using more traditional legal punishments. Recent research, by the Ministry of Justice over a seven-year period, found that re-offending rates dropped significantly when restorative justice is used.  

After the approach by YSS, John was keen to use the scheme to reduce theft rates in the shopping centre. “The impact of this approach is powerful. Retailers are given the opportunity to explain how theft affects them, in a controlled manner and offenders are forced to face the consequences of their actions head on. Shopping centres offer a perfect opportunity to engage with young people, and I’m confident that this scheme will assist Axis Security in offering Woking Shopping increased levels of security, and an improved shopping environment for visitors.”

Jonathan Levine, Axis Group CEO says: “We are pleased to be working with Woking Shopping and to have the opportunity to pilot this promising scheme, theft is a big problem for retailers and we hope that this initiative will further improve the services that we offer our shopping centre clients.”

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