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Hooters deploy fingerprints

The Hooters chain of restaurants has deployed biometric readers to aid its loss prevention. The fingerprint readers, DigitalPersona’s U.are.U, and ITWercs Point-of-Sale (POS) software enable nearly 4,000 employees to use fingerprint readers at the company to authenticate transactions, as well as clock in and out for their shifts. Hooters reports that it has reduced transaction and payroll fraud.



Hooters IT staff found it challenging to manage and track unauthorised voids using their previous PIN and swipe card security system. Hooters sought to tie individuals to each transaction, and ensure manager oversight was provided when necessary. After using U.are.U Fingerprint Readers at its Texas locations, Hooters expanded to other locations. Fingerprint authentication is also used for ensuring accurate time-and-attendance system for all employees.  


“With thousands of employees across a large area, the costs of managing and replacing swipe cards and PINs became significant. However, the real problem was that they didn’t give us the insight we needed into each transaction,” said Wes Marco, director of information systems, Hooters. “DigitalPersona fingerprint readers have yielded immediate results. We reduced both transaction and payroll fraud, and eliminated the cost of constantly replacing lost or stolen swipe cards.”


“Loss prevention is one of the biggest concerns for restaurateurs, and fingerprint biometrics has emerged as one of the best ways to prevent transaction and payroll fraud in the restaurant environment,” said Chris Trytten, director of biometric product management at DigitalPersona. “DigitalPersona’s fingerprint biometrics solutions let organisations tie specific users to each transaction and eliminate the ability to share credentials. Our customers report seeing immediate cost reductions.”For more information visit


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